Privacy Policy
Who We Are
reconnect2thrive is an Australian-based business providing therapeutic play services, parent support, workshops and educational resources.
Business Name: Reconnect2Thrive
ABN: 85 304 176 952
Website: https://reconnect2thrive.com.au
Email: admin@reconnect2thrive.com.au
reconnect2thrive is committed to protecting your privacy and handling your personal information responsibly. We manage personal information in accordance with the Privacy Act 1988 (Cth) and, where applicable, relevant New South Wales privacy and health records legislation.
Information We Collect
Depending on how you interact with our website, we may collect personal information including:
- Your name
- Email address
- Telephone number
- Information you provide through contact or enquiry forms
- Information you provide when subscribing to our newsletter
- Any other information you choose to share with us
We only collect personal information that is reasonably necessary to provide our services, respond to enquiries and communicate with you.
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Provide information about our services
- Send newsletters and parenting resources (where you have subscribed)
- Notify you about workshops, events or updates
- Improve our website and services
- Meet our legal and professional obligations
We only collect, use and disclose personal information for the purposes for which it was provided, unless required or authorised by law, or where necessary to prevent a serious threat to health or safety.
Email Newsletter
If you choose to join the reconnect2thrive mailing list, we will collect your name and email address.
We use this information to send:
- Parenting insights
- Play ideas and resources
- Workshop and event updates
- Information about our services
- News and updates from reconnect2thrive
We use Brevo as our email marketing provider to securely manage our subscriber list and deliver email communications.
By subscribing, you acknowledge that your information will be securely processed through Brevo for the purpose of sending these communications.
You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.
We will never sell, rent or trade your personal information.
Who We Share Your Information With
We may share information with trusted service providers who assist us in operating our website and delivering our services, such as our website hosting provider and our email marketing provider (Brevo).
These providers are only given access to the information necessary to perform their services and are required to protect your information.
We will not disclose your personal information to other organisations unless:
- you have given your consent;
- we are required or authorised by law; or
- disclosure is necessary to protect the health or safety of an individual.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies may remember your preferences and help us understand how visitors use our website.
If you leave a comment on our website, you may choose to save your name, email address and website in cookies for your convenience. These cookies generally remain for one year.
If you log into the website (where applicable), cookies may also be used to manage your login session and display preferences.
You can disable cookies through your browser settings, although this may affect the functionality of some parts of the website.
Embedded Content
Articles on this website may include embedded content such as videos, images or social media posts.
Embedded content from other websites behaves in the same way as if you visited those websites directly. These websites may collect information about you, use cookies and monitor your interaction with their content according to their own privacy policies.
Your Rights
You may request access to the personal information we hold about you and request corrections where appropriate.
You may also request that we delete personal information we hold about you, unless we are required to retain it for legal, administrative or professional reasons.
If you no longer wish to receive newsletters or marketing communications, you can unsubscribe at any time using the unsubscribe link included in our emails.
Client Information
Please do not include sensitive health information or confidential information when using the website contact form or newsletter subscription.
If you become a client of reconnect2thrive, any personal and health information collected during the provision of services will be managed separately in accordance with applicable privacy and health records legislation and our professional obligations.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Reconnect2Thrive
Email: admin@reconnect2thrive.com.au
Website: https://reconnect2thrive.com.au
Relevant Legislation
Privacy Act 1988 (Cth)
https://www.oaic.gov.au/privacy/privacy-legislation/the-privacy-act
NSW Privacy and Health Records Legislation
https://www.oaic.gov.au/privacy/privacy-legislation/state-and-territory-privacy-legislation/state-and-territory-privacy-legislation#new-south-wales
This Privacy Policy may be updated from time to time to reflect changes in legislation, technology or our business practices. The most current version will always be available on this website.